Terms and Conditions
This web-site is operated by Youatwork Limited (Registered in England with number 4234654) and Youatwork Financial Services Limited (registered in England with number 6503351) ("we", "our", "us"). You as an individual have been given access to our services as an employee, member, user or similar counterparty (“you”) by your employer, membership organisation, association or other similar counterparty (“your sponsor”).
Youatwork Financial Services Limited is authorised and regulated by the Financial Conduct Authority. Youatwork Financial Services introduces all financial products and services, which relate to investments specified for the purposes of section 22 of Financial Services and Markets Act 2000. These financial products and services are branded with the "Youatwork Financial Services" logo. All other products and services are introduced by Youatwork Limited.
We advertise the goods and services listed in the "Discounts" pages of this web-site to invite you to make an offer to buy them from their respective suppliers. None of the goods or services advertised on these pages are offered for sale to you by us and we shall not be responsible for providing you with the product or service you ultimately acquire.
You may make any offer to buy any of the goods or services advertised in the "Discounts" pages through a variety of means including accessing the supplier's ordering page (using the links provided), by calling them directly using the advertised telephone number, through phone codes, digital codes, reloadable gift cards, money savings cards and other similar formats.
Any contract which is concluded for the purchase of goods or services will be between you and the relevant supplier and governed by their terms and conditions. Neither we, nor your sponsor, shall have any liability under or in respect of that contract or in relation to the goods or services supplied.
We advertise the employee benefits listed in the "Benefits” pages of this web-site to invite you to select the benefits as part of the employee benefits scheme run by your sponsor. None of the employee benefits advertised on these pages are offered to you by us and we shall not be responsible for providing you with the employee benefit you ultimately acquire.
You may select any of the employee benefits advertised in the "Benefits” pages either by accessing the benefit provider's ordering page (using the links provided) or by following the instructions related to that benefit. The precise contractual relationship varies from benefit to benefit. You acknowledge that we shall not have any liability under or in respect of that contract for the employee benefits selected.
You will keep confidential any user name, password or discount code given to you in connection with this service. You will not share any links or offers from this service. Responsibility for security of any passwords provided to you rests with you. You are not permitted to share your user name and password with any other person. You will discontinue use of the service if, to the best of your knowledge, you are no longer eligible to use the service.
We do not hold ourselves out as providing any legal, financial or other advice nor do we make any recommendation or endorsement as to any investment, advisor or other good or service. In addition, we do not offer any advice regarding the nature, potential value or suitability of any particular investment, security or investment strategy. Accordingly you will not be a client of ours or be entitled to client protections in respect of the provision of services or performance of products that we advertise to you.
While we endeavour to ensure that this web-site is available 24 hours a day, we shall not be liable if for any reason this web-site is unavailable at any time or for any period. Access to this web-site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
You and your sponsor agree to use the latest version of the web-site. Occasionally, and at our sole discretion, we may allow use of the previous version of the web-site for a short transition period.
Your sponsor is liable for our fees. We will give you access to the web-site and process your benefits provided always that your sponsor has paid our licence fee, upgrades fees, administration fees, and any other fees (as applicable). We reserve the right to change our licence fees, upgrade fees, administration fees, and any other fees from time to time and will notify your sponsor accordingly. Youatwork reserve the right to charge an administration fee in connection with the work required to transfer balances from or close down any individual employee's childcare voucher account.
While we endeavour to ensure that the information on this web-site is correct, we do not warrant the accuracy and completeness of the material on this web-site. We may make changes to the material on this web-site at any time without notice. The material on this web-site is provided "as is", without any conditions, warranties or other terms of any kind.
Accordingly, to the fullest extent permissible by law, we and your sponsor exclude all liability (whether in negligence or otherwise) in relation to the content of this web-site or the descriptions of the goods and services contained in it. For the avoidance of doubt, we do not limit our liability for death or personal injury caused by its negligence, or that of our employees, agents or sub-contractors, or fraud by us or our employees.
We shall have no obligation to take any proceedings on your behalf, or fund any action you may bring, against a supplier.
All rights, including copyright, in the design, text, graphics and other material in this web-site, and the selection or arrangement thereof, are reserved to us or our licensors. We or our licensors or suppliers own all trademarks, product names, company names, logos, titles and get-ups used in this web-site. Permission is granted to electronically copy and print in hard copy portions of our web-site for the sole purpose of placing an order through our site or using our site as a procurement and information resource. Any other use of materials on our site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without our prior written permission is strictly prohibited. Any rights not expressly granted in this Legal Notice are reserved.
If you have any queries concerning this legal notice or the operation of our web-site, please contact Customer Services, Youatwork Limited, Unit 8, Grange Park, Broadway, Bourn, Cambridge, CB23 2TA. Please note that if you have any complaint relating to any of the products or services listed on our web-site, we will not be able to resolve such complaints, but shall refer you to the relevant provider. If your complaint relates specifically to the operation of the Youatwork Financial Services Limited introduction service, you may be able to refer your complaint to the Financial Ombudsman Service. Further details are available on request.
In the unlikely event that Youatwork Financial Services Limited owes money to you that it is unable to pay as a result of its insolvency, you may be entitled to compensation from the Financial Services Compensation Scheme. Further information is available from the Financial Services Compensation Scheme.
Company Email Disclaimer: All Youatwork e-mails, including any attachments, are intended only for their named recipient(s). They may contain confidential or privileged information, and should not be read, copied or otherwise used by any other person. If you are not a named recipient, please contact the sender and delete the e-mail from your system. It is possible that our message to you may contain destructive viruses or worms, despite our strict anti-virus regime. We would advise you that we do not accept liability for consequential effects caused to your computer or others connected to it. Please note that any views or opinions presented in e-mails are solely those of the author, and do not necessarily represent those of the Company.
This legal notice shall be governed by and construed in accordance with law of England and Wales. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the courts of England and Wales.